Marlon Walters

Marlon Walters, Ph.D., serves as Vice President I Process Design & Customer Segment Consultant at Bank of America, contributing significantly to the $24M Global Banking & Markets division through operational initiatives and data analytics. Previously held roles at Bank of America include Vice President I Process Design Manager and Assistant Vice President I Process Design Consultant, where Marlon managed teams, influenced stakeholder technology integration, and led technology process solution development. Prior experience includes work as a Business Process Engineer at BlueCross BlueShield of South Carolina, where revenue growth was supported through operational analysis. Marlon holds a Ph.D. in Operations Research & Organizational Leadership from Capella University, an MBA in Finance from Webster University, and additional degrees from Florida State University and Voorhees College.