Iris Wong

Iris Wong is a Customer Experience Manager at the Bank of China (Hong Kong) since November 2022. Previously, Iris served as the Assistant Operation Excellence Manager at Cathay Pacific Catering Services (Hong Kong) Limited from April 2022 to October 2022, focusing on process re-engineering and project management to enhance operational efficiency. Iris has extensive experience in quality assurance, having worked at ASM Pacific Technology Ltd. for over a decade in various roles, including Senior Quality Assurance Engineer. Educational qualifications include a Master of Science (MSc) in Operations Management from The Hong Kong Polytechnic University and a Bachelor of Engineering (BEng) in Manufacturing System Engineering from City University of Hong Kong.