The Bank of Missouri
Jessica Boyd possesses extensive experience in customer advocacy and complaint resolution across various industries. Currently serving as a Customer Advocacy and Complaint Specialist at The Bank of Missouri since June 2022, Jessica is responsible for addressing customer complaints from multiple regulatory agencies and coordinating with senior management to resolve issues. Prior to this role, Jessica worked at Vacasa as a Maintenance Coordinator, handling maintenance requests and complaints, and held several positions at OneMain Financial, culminating as a Senior Regulatory & Advocate Complaint Specialist, where responsibility included managing escalated complaints and ensuring compliance with regulatory requirements. Additional experience includes roles in title clearance, procurement, relocation coordination, and administrative support, showcasing strong communication and organizational skills throughout a diverse career.
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The Bank of Missouri
Neighbors helping neighbors, that's the way The Bank of Missouri began, and that's the mindset that continues to guide us today. Back in 1891, a group of Perryville neighbors saw the need for a local bank that would put local needs first. The Bank helped customers achieve their financial goals from one single bank branch. Since then, The Bank of Missouri expanded into four regions of the state. Today, we operate 29 branches and four digital branches. We also offer 21st-century financial products and electronic banking tools. With $2.8 billion in assets, our reach and capabilities have grown. However, we remain a community bank at heart. We still view our customers as our neighbors. We're still small enough to get to know them and walk alongside them through life's changes and challenges, and now we're large enough to meet nearly any financial need. The Bank of Missouri strives to provide financial empowerment and trusted expertise to ensure customers maintain a path toward a secure financial future. Learn more>> https://www.bankofmissouri.com/ Member FDIC. Equal Housing Lender. SBA Preferred Lender. At The Bank of Missouri we know it takes great people to support the communities we serve! We are passionate about caring for people and communities. We take pride in recognizing and rewarding our employees for their talent and contributions. When you work at The Bank of Missouri, you not only get to help others, but you also get the resources, opportunities and support to grow your own career. Join our team>> https://www.bankofmissouri.com/learn/about/careers