Sheldon Noronha

Customer Resolution Manager at Bank of New Zealand

Sheldon Noronha has a vast amount of experience in the banking sector, with roles ranging from Customer Resolution Manager to National Support Manager. Sheldon has also held positions such as Operations Manager and Assistant Food and Beverage Manager in other industries. With a Bachelor of Arts degree from the University of Mumbai, Sheldon has proven leadership skills and a strong focus on optimizing processes and achieving results.

Links

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Peers

Cain Armstrong

Customer Service Representative

Timeline

  • Customer Resolution Manager

    February, 2020 - present

  • National Support Manager

    March, 2018

  • Retail Pricing Desk Manager

    October, 2013

  • Store Branch Manager 262 Queen Street And Skycity Stores Auckland CBD

    July, 2010

  • Store Branch Manager Kumeu Auckland

    September, 2009

  • Acting Store Branch Manager

    August, 2009

  • Assistant Store Branch Manager New Lynn Auckland

    July, 2008

  • Team Leader Customer Contact Centre Auckland

    May, 2006

  • Call Quality Coach Customer Contact Centre Auckland

    March, 2005

  • Customer Solutions Advisor Customer Contact Centre Auckland

    August, 2004

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