Luke McCarron

Luke McCarron has a diverse work experience spanning various roles and industries. Luke is currently working as a Customer Support Lead at Banked since 2023. Prior to that, they held the position of Manager, International Customer Support at Personio from 2021 to 2023.

Luke has also worked at Asana, starting in 2016, where they held multiple roles including Customer Success Program Lead, Customer Success Manager, and User Operations Analyst. In these roles, they were responsible for building and managing teams, establishing partnerships, and enhancing customer processes.

Before joining Asana, Luke worked as a Technical Support Representative at LearnUpon in 2015. Luke also served as a Front End Developer at Intuition Publishing Ltd. from 2014 to 2015, where they developed eLearning templates.

Luke's earlier work experience includes roles such as Travel at GAP Year, Digital Media Designer/Developer at Trinity College Dublin, and Associate Project Manager at Shipquay Investments Ltd. Luke also gained experience as a Presenter at Star Arcade Ltd. and as a Sales Associate at Sports Direct Group.

Throughout their career, Luke has demonstrated strong leadership, communication, and problem-solving skills, as well as expertise in customer support and project management.

Luke McCarron has a diverse education history. In 2011, they pursued a Master of Science (MSc) degree in Interactive Digital Media at Trinity College Dublin, which they completed in 2012. Prior to that, from 2010 to 2011, Luke attended Letterkenny Institute of Technology, where they obtained a Higher Diploma (HDip) in Computer Science. Luke's undergraduate studies were done at Queen's University Belfast, where they earned a Bachelor of Science (BSc) degree in Architecture from 2006 to 2010. Additionally, in 2008 and 2009, Luke attended King's College, where they obtained a Certificate in American Business Practice. Finally, Luke completed their high school education at Scoil Mhuire Buncrana from 2000 to 2005, where they obtained an Irish Leaving Certificate.