Huu Duong

Huu Duong is a seasoned professional with extensive experience in business analysis and customer service across various sectors. Currently serving as an ePayment Analyst at Bankers Trust since February 2020, Huu Duong supports electronic banking functions, including ACH and wire transfers. As a Board Member at Mentor Iowa since September 2017, Huu Duong contributes to the mission of providing mentorship to vulnerable children. Previous roles include Business Analyst at Voya Financial, where responsibilities included gathering user stories and documenting requirements, and New Business Coordinator at ING, focusing on customer service quality and statistical analysis. Huu Duong also has a background in retail, having worked as Executive Buyer at Dillard's Inc. and Department Manager at Sears, Roebuck and Co. Huu Duong holds a degree from the University of Iowa.