Suzana Ribeiro

Suzana Ribeiro is a seasoned professional in content design and UX research, currently serving as the Content Design & UX Research Lead and Lead UX Writer at banQi since August 2019. With a rich background that includes a role as a Professora convidada at UFRJ since January 2021, Suzana has previously held positions such as Content Product Manager and Language Manager at PayPal, where strategic focus was placed on optimizing user experience and managing content localization. Beyond PayPal, experience includes roles as Marketing and Communications Manager at PUPA, Institutional Relationship Specialist at CCEE, and Content Specialist at TerraForum Consultores, where Suzana led various initiatives in content strategy and management. Educational credentials include a Bachelor's degree in Journalism from Faculdade Cásper Líbero and a specialization in Corporate Communication from ESPM.