Emily Gaskin

Emily Gaskin is an accomplished professional with extensive experience in customer strategy and product development across various sectors. Currently, as Customer Director at Barclays, Emily is responsible for integrating the Customer Strategy for Retail Finance, focusing on regulatory change and customer outcomes. Prior to this role, Emily served as Head of Retail Sector Propositions at Sony, where responsibilities included driving global growth strategies for PlayStation Plus. Additionally, extensive experience at BT encompassed positions such as Senior Propositions Manager, where long-term strategy objectives for BT TV and Sport were developed. Earlier roles included management positions at Lanterna Education and Explore Learning, as well as an internship at GE Healthcare. Emily holds a Bachelor's Degree in English Literature from UCL and is a graduate of CIM.