Jill Chai

Jill Chai is a seasoned executive with extensive experience in technology and operations management across several major financial institutions. Currently serving as Managing Director at Barclays, Jill oversees the Technology Chief of Staff function and the Employee Value Proposition initiative. Prior roles include Senior Chief of Staff at Citi, where Jill supported regional Operations and Technology teams, and Chief of Staff at Westpac Group, where operational effectiveness for a large workforce was a key focus. Jill's earlier experience at Citi included leading employee engagement and organizational change management efforts. Additionally, roles at BHP, Barclays Bank, Standard Chartered Bank, and National Australia Bank highlight a strong background in change management, communications, and stakeholder engagement. Jill Chai holds a Bachelor of Commerce in Marketing and Human Resources from the University of Melbourne.