Nay Colvin possesses extensive experience in the transportation sector, currently serving as the Manager of Transportation Operations Support at BART since 2006. Responsibilities include directing and managing station activities, implementing procedures for efficient operations, and overseeing passenger service and performance reporting. Previous roles at BART include Interim Assistant Chief Transportation Officer and Manager of Transportation, Station Operations, focusing on revenue rail service management and strategic planning. Colvin began a career in the aviation industry with Southwest Airlines, progressing from Customer Service Representative to Customer Service Manager. Educational qualifications include a Bachelor of Applied Science in Sociology from Concordia University-Portland.