Giovanni Pezone

Giovanni Pezone has a diverse work experience spanning various industries. Giovanni is currently a Senior Consultant at BASE life science, starting in June 2023. Previously, they worked at Veeva Systems as a Customer Success Manager, where they assisted life science customers in maximizing their ROI from Veeva CRM by implementing strategies and discussing industry trends. Additionally, they served as a CRM Consultant in Veeva Systems' Professional Services department.

Prior to their role at Veeva Systems, Giovanni worked at MENARINI Group as a Corporate Product Owner, overseeing CRM/CLM solutions for iOS and web-based platforms in the pharmaceutical industry. Giovanni managed multiple teams and was responsible for Agile product ownership. Giovanni also served as a Corporate FFE Business Analyst during their time at MENARINI Group.

Earlier in their career, Giovanni worked as a Business Intelligence Consultant at UniCredit and as a Business Intelligence Analyst at Sync Lab S.r.l. Giovanni further gained experience as a Quality Engineer at Sectra Medical Systems AB, focusing on testing web applications and utilizing Agile and Waterfall methodologies.

Giovanni also has internship experience at Linköping University and Between Spa, where they conducted analysis and research in the telecommunications industry.

Overall, Giovanni Pezone has a strong background in customer success, CRM, product ownership, business intelligence, and quality assurance, with experience in the life science, pharmaceutical, and telecommunications sectors.

Giovanni Pezone started their education at ITIS "Pacinotti" in Fondi, Italy, where they obtained their High School Diploma in Technology with a focus on Computer Science from 1999 to 2004. Giovanni then went on to pursue a Bachelor of Science (B.Sc.) degree in Industrial and Management Engineering from Sapienza Università di Roma from 2004 to 2008. During this time, they also participated in the Leonardo program at the Office of Technical Education Schools in Volos, Greece in 2004. Giovanni later pursued a Master of Science (M.Sc.) degree in Computer Engineering from 2009 to 2011 at Sapienza Università di Roma. Additionally, they were part of the Erasmus program at Linköping University in 2010.

In terms of certifications, Giovanni obtained the Open Water Diver certification from CMAS - World Underwater Federation in June 2016. Giovanni also holds a White Belt Certification in CRM from Veeva Systems, which they obtained in October 2019. In December 2019, they achieved the Certified Scrum Product Owner® (CSPO®) certification from the Scrum Alliance. More recently, in August 2022, Giovanni obtained the Multichannel Associate White Belt certification from Veeva Systems. Finally, they have the European Computer Driving License (ECDL) certification, awarded by the Associazione Italiana per l'Informatica e il Calcolo Automatico, although the specific month and year of obtaining this certification are not available.