Account Manager - East Coast

Finance · Full-time · Piedmont, Italy

Job description

At Batory Foods, we encourage our team to Bring YOU, Every Day because true success starts with the ability to be yourself and letting your unique talents shine. Since 1979, the heart of our success has been our people. The Friedman family established a legacy of generosity, warmth, and respect. And with core values like Invest in Relationships and Be Relentless About Improvement, each member of our team consistently strives for excellence to uphold that legacy—whether it’s related to the employee experience, our processes, or the customer journey. Join our team today and help us build a better tomorrow, together.

Benefits:

14 holidays with an end of year holiday refresh break

Health, Vision and Dental Insurance

401K Plan

Profit-Sharing program

Tuition reimbursement program

Be Positively Excellent well-being program.

Term Life Insurance Plan

Standard Disability Plan

ACCOUNT MANAGER - EAST COAST

Job Description:

Account Manager responsibilities include maintaining business at current accounts and driving new business development for current and target accounts as well as developing long-term relationships, connecting with key business stakeholders. Successful Account Managers continuously work to identify opportunities for moving the client and company business forward with an emphasis on long term growth and customer satisfaction. This position reports to the Regional Sales Manager

Key Responsibilities:

  • Be the primary point of contact for key decision makers at assigned accounts and build long-term, cross functional relationships within all levels of the organization.

  • Develop account plans defining the current situation analysis, unique value offering, challenges/pain points, and to determine effective penetration and sales growth strategies.

  • Understand competitive landscape, market insights, and effectively communicate across key internal and external stakeholders.

  • Monitor and analyze customer's usage of our product to optimize the account’s performance in forecast, margin and revenue  growth, accounts payable, opportunity pipeline and overall customer satisfaction.

  • Represent Batory portfolio with product and industry insights mining opportunities of relevance at each customer, focusing on priority products and customers.

  • Negotiate prices and agreements with customers that provide mutual value and protections.

  • Organize & lead strategic business reviews with customers to review service, develop consensus on short- & long-term initiatives, and create new growth opportunities.

  • Help existing customers as well as build new business through email, phone, online presentations, and in person meetings.

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.

  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.

  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

  • Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

  • Responsible for working with the Sales Coordinator to onboard and integrate new clients and developing existing client relationships.

  • Deepen Established Relationships and Turn Prospects into Loyal Clients and Raving Fans.

Personal Qualifications:

  • 5+ years sales experience within the Food Industry.

  • Consultative selling with hunter mentality, negotiation and presentation skills are critical.

  • Demonstrated ability to communicate, present and influence credibly and effectively.

  • Strong proficiency in business acumen and mathematics to support strong margin management.

  • Resiliency to organizational changes, process adaptations with ability to troubleshoot.

  • Proven ability to manage multiple projects at a time while paying strict attention to detail and prioritization.

  • Excellent listening and negotiation skills; Critical thinking and problem-solving skills.

  • Bachelor's Degree in appropriate field of study or equivalent work experience.

  • Confident self-starter, highly motivated and able to thrive in a results-driven environment.

  • Natural relationship builder with integrity, reliability, and maturity.

  • Ability to prioritize among competing tasks.

  • Domestic travel required as permitted within safety guidelines.

Education and Formal Training:

  • Bachelor's Degree in appropriate field of study or equivalent work experience.

  • 1+ years CRM experience.

  • Strong proficiency in Excel.

  • Microsoft D365 experience a plus.

Batory Foods in an equal opportunity employer which considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law. In addition, Batory Foods also provides “reasonable accommodations” to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. If you need a reasonable accommodation for any part of the application or hiring process, please notify us immediately. 


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