Mike Fasnacht

Mike Fasnacht has a diverse background in hospitality management and retail sales, with experience in various roles and companies. Currently serving as a Guest Experience & Duty Manager at Baur au Lac, Mike is responsible for overseeing hotel operations, promoting exceptional guest service, and resolving guest issues. With a strong focus on quality management, Mike has received notable awards and certifications in the industry. A dedicated professional with a passion for delivering world-class service, Mike is currently pursuing an Executive MBA in Global Hospitality Management at Les Roches.