Jad Gholam is a versatile professional with extensive experience in technical support, customer service, and event management. Currently serving as a Technical Support specialist at Bayes Esports since June 2022, previous roles include Events Supervisor at Blink, where responsibilities involved brainstorming and implementing event plans along with managing budgets. Jad has also worked as a Customer Contact Representative for Foxelli Group, addressing customer inquiries and providing product information, and as a Customer Service Representative at 5ca, assisting players with account issues. Earlier experience includes a role as a User Interface Designer at Apliman, focusing on user requirements and graphic design, and as a Stage Manager for Ahla Fawda, overseeing rehearsals and technical coordination. Educational qualifications include a degree in Graphic Design from the American University of Science and Technology, completed in 2018.