Juan Gerardo Rivera de la Garza

Juan Gerardo Rivera De La Garza is a professional with diverse experience spanning operations analysis, automated testing, customer service, and proofreading. Currently serving as a Freelance Proofreader for Bayi LLC since April 2022, responsibilities include ensuring accuracy in published texts. Recent work as an Acquiring Operations Analyst at Grupo Financiero Banorte involved analyzing operational issues, while previous roles included Automated Testing Engineer at Infosys and Customer Service Coordinator at D-Troy Logistics LLC, where communication with the operations department was key for order tracking. Prior positions at Lenovo included Associate Fulfillment Specialist and Fraud Analysis Coordinator, focusing on profit strategies and fraud detection. Juan holds degrees in Industrial Engineering from Centro de Estudios Universitarios Monterrey and Language Sciences from Universidad Autónoma de Nuevo León, demonstrating a solid educational foundation in both engineering and linguistics.