Raymond Thomas has extensive experience in information and technology services, currently serving as the Director of Information and Technology Services at Baystate Health since April 2007. In this role, Raymond is responsible for aligning and optimizing organizational support needs while ensuring the implementation of foundational tools that support the organization's strategy and vision. Previous positions at Baystate Health include Manager of Informatics and Technology, overseeing multiple application teams and ensuring timely issue resolution, and I & T Support Services Manager, managing a significant team of fifty-seven employees and contractors. Prior to Baystate Health, Raymond worked at Dow Jones as a Computer Operations/Desktop Support Supervisor. Raymond's educational background includes a brief period at Springfield Technical Community College in 1976.