Lori Kugman Eaton

Lori Kugman Eaton is an experienced Client Success Manager currently serving as the Lead Client Success Manager at Bazaarvoice since April 2020. Prior to this role, Lori held various positions at Blackbaud from February 2016 to April 2020, including Principal of Customer Success, where responsibilities encompassed managing relationships and retention for 10 enterprise customers within the nonprofit sector. Lori's career also includes significant roles at Charity Dynamics, OMP, the American Advertising Federation, and AIPAC, showcasing a strong background in client services, strategic account management, and communications, supported by a BA in Communications from the University of Missouri-Columbia.