Marie-Joséphine Tchokogoué

Customer Success Manager Strategic Retail Southern Europe at Bazaarvoice

Marie-Joséphine Tchokogoué has a diverse work experience in the customer success and account management fields. Marie-Joséphine worked as a Customer Success Manager at Bazaarvoice from October 2022 to the present, where they focused on strategic retail in Southern Europe.

Prior to that, they had extensive experience at Lengow starting from 2019. Marie-Joséphine started as a Customer Developer Assistant, working as an intern for six months. Marie-Joséphine'sresponsibilities included supporting account managers, managing customer relationships, and optimizing customer usage of the solution. Marie-Joséphine also worked on projects related to data updates, client portfolio development, and analysis for better client actions. Marie-Joséphine then became an International Account Manager, where they continued to develop and manage international clients. Finally, they were promoted to a Customer Success Manager role, where they were responsible for the success and retention of their customer portfolio. This involved developing a portfolio of international clients, upselling, proposing new offers, identifying commercial opportunities, and ensuring customer satisfaction.

Before their time at Lengow, Marie-Joséphine worked as a Commercial Assistant at VideoTelling for a brief period in 2018.

Marie-Joséphine Tchokogoué's education history is as follows:

From 2018 to 2019, they attended the University of Lille 1 Sciences and Technology, where they pursued a second year of Masters in Affaires et Négociation Internationales (LEA Anglais-Espagnol).

In 2017 to 2018, they were enrolled at Université Paris-Est Marne-la-Vallée, where they completed their first year of Masters in Commerce international (LEA anglais-espagnol).

During the same year, they also obtained a certificate from Les Entrep'. The field of study for this certification is not provided.

In 2016 to 2017, they studied at Universidad de Valladolid and completed their first year of Masters in Négociation Commerciale Internationale (LEA anglais-espagnol).

Marie-Joséphine'sBachelor's degree in LEA Affaires et Commerce was earned from Université Sorbonne Nouvelle in the years 2013 to 2017.

Additionally, Marie-Joséphine Tchokogoué obtained the Certification Lengow in September 2020 from Lengow.

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Timeline

  • Customer Success Manager Strategic Retail Southern Europe

    October, 2022 - present