Manuel Pascual

Manuel Pascual is an experienced Operations Manager with a strong background in customer support and digital marketing. Currently at BCD Travel, Manuel oversees operations while previously managing remote customer support teams at Flipdish, where responsibilities included handling escalated issues and improving customer satisfaction. At Egencia, significant expertise was gained in managing a team of 20 Travel Business Consultants focused on the German and French markets. Earlier roles at Google involved leading teams of Content Analysts to optimize AdWords campaigns and ensure content safety on platforms like YouTube. Other notable positions include Operations Team Manager for Xbox at Microsoft and Operations Manager at Expedia, with a solid educational foundation in social sciences and mathematics from Université Paris Dauphine - PSL.