Rodrigo Lima

Rodrigo Lima, PMP®, is a seasoned professional in process management and performance solutions, currently serving as Senior Manager at BCD Travel since January 2008. With a robust background, Rodrigo has successfully led various initiatives, ranging from new business implementations to technology enhancements, optimizing efficiency for North American clients. Past roles include Director of Performance Solutions for Latin America, where performance strategies were developed for global customers, and contributions to large-scale projects aimed at enhancing operational efficiency. Rodrigo's earlier experience includes teaching roles at Faculdade Eniac and Microlins Franchising, along with progressive positions in the travel industry, culminating in extensive customer service expertise. Rodrigo holds a Master’s Degree in Communication and a Graduate degree in Tourism from Universidade Anhembi Morumbi.