Rey Gonzaga is an experienced professional in digital transformation and client services, currently serving as the Digital Transformation Head at BDO Unibank since May 2024. Prior to this role, Rey held various leadership positions at PSG Global Solutions, including Director of Client Services and Senior Director of Strategic Shared Services, overseeing client relationships and support service operations. Rey's background includes significant roles at AXA Philippines as Digital Transformation Lead and Director for Business Quality, as well as management positions at Telstra and eTelecare Global Solutions, where operations, performance management, and quality assurance were key focuses. Rey's educational credentials include a Bachelor of Science in Economics from the University of the Philippines, complemented by certifications in vendor management standards.
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