Lissette Fernandez

Lissette Fernandez has a diverse work experience spanning several industries. Lissette is currently working as the Sr. Director of Sales Operations at Beacon Building Products, where they develop data-driven solutions to enhance the company's sales strategy. Prior to this, Lissette worked at Verizon Connect as the Sr. Manager Global Customer Success Operations, responsible for creating and deploying customer success manager playbooks and driving value-based customer conversations. Lissette also held positions at Grainger, where they served as the Sr. Manager International Sales Effectiveness and Public Sector District Sales Manager, leading teams and developing strategies to increase sales and improve customer experience. Lissette also worked at Carl Stahl Decorcable Innovations, LLC as a Sales representative, and at VisionTek as an Inside Sales representative. Before entering the corporate world, they worked at the Northshore School District as an Assistant Librarian and at UPS as a Part-Time Supervisor.

Lissette Fernandez has a Bachelor of Arts degree in Journalism from Roosevelt University, which they obtained from 2001 to 2005. Prior to that, they completed an Associate's Degree in Early Childhood Education and Teaching from Oakton College, attending from 1998 to 2001. Additionally, Lissette obtained an Early Childhood Certification from Northeastern Illinois University, specializing in the College of Health and Human Sciences, from 1993 to 1996. Lissette has also acquired a certification in Syntrio US Workplace Harassment and Discrimination from Syntrio, part of Mitratech, in January 2024.