Sedondra Ellis

Customer Success Manager at Beaconstac

Sedondra Ellis has a diverse work experience spanning multiple industries. Sedondra began their career as a Front Desk Representative at Marriott Hotels in October 2007 and worked there until February 2011. Sedondra then joined Regions Bank as a Business Banking Specialist from February 2011 to December 2012. Sedondra also worked at Shelby County Schools as a Teacher Assistant from August 2009 to June 2013.

In 2012, Sedondra transitioned to the Internal Revenue Service, where they initially worked as a Customer Service Representative from November 2012 to August 2016. Sedondra then took on additional responsibilities as a Customer Service Representative Team Lead from August 2016 to December 2019.

From December 2019 to August 2022, Sedondra worked at SiteMinder as a Customer Success professional. Currently, they are a Customer Success Manager at Beaconstac HQ, starting in August 2022.

Throughout their career, Sedondra has honed their customer service and management skills, gaining experience in various roles within different organizations.

Sedondra Ellis graduated from The University of Memphis in 2010 with a Bachelor of Arts degree in English Language and Literature. In November 2019, they obtained a certification in the Basic Disputing Course from Credit Repair Cloud.

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Timeline

  • Customer Success Manager

    August, 2022 - present