Samantha Walker is a dedicated professional with extensive experience in client support and operations within the tech and service industries. Currently serving as a Product Support specialist at Beamery since July 2020, Samantha excels in optimizing client support and managing issue resolution within the Applicant Tracking System space. Prior roles include EU Support Manager at JobAdder, where the support team earned two industry awards for customer experience excellence, and TR Content Officer at JUST EAT, where Samantha implemented solutions for online review management. Additional experience at JobAdder includes Office Manager and Job Board Integrations Manager, and an Implementation Specialist role at REA Group, known for attaining a Net Promoter Score of +99. Educationally, Samantha holds a degree in Administration and Business from Chelmsford College.
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