Rashaun Smith

Rashaun Smith has extensive experience in technical support and customer success within various industries. Currently serving as a Technical Support Analyst 2 at Beck Technology since December 2021, Rashaun previously held positions such as Technical Solution Analyst and Customer Success Specialist at Incident IQ. Rashaun's career began at Gravotech, Inc. - North America, where responsibilities included creating customized engraving software and supporting sales initiatives as a Territory Manager. Earlier experience includes technical support roles at Griffin/Spalding Public School and package sorting at UPS. Rashaun holds a Bachelor of Business Administration in Marketing from Georgia State University and a certification in Data Analytics from General Assembly.