Laura McGraw

Client Relations Manager at BELAY

Laura McGraw has a diverse work experience spanning over 15 years. Laura started their career as a Human Resources Assistant at Mail America, Inc. in 2005. From there, they worked at Spherion, where they initially served as an Employment Specialist before being promoted to Operations Specialist. Laura supervised the day-to-day operations, ensuring efficient processes, meeting service level agreements, and maintaining consistency across business units.

In 2009, Laura joined SourceRight Solutions (formerly Spherion RPO) as an Operations Lead, where they continued to contribute to team management and operational efficiency. In 2010, they transitioned to the role of Training and Compliance Manager, responsible for onboarding new hires and ensuring adherence to processes and staffing regulations.

Laura then joined Randstad Sourceright in 2011 as a Manager in Sales and Market Research, where they focused on sales strategies and market analysis. In 2012, they became a Talent Sourcing Manager, overseeing talent acquisition and sourcing strategies.

Laura's most recent experience is at BELAY, starting in 2013. Laura began as a Client Success Consultant, responsible for building meaningful relationships with clients and contractors, and matching them accordingly. Laura was then promoted to Client Relations Manager, leading a team of Client Success Consultants and ensuring exceptional service delivery.

Overall, Laura's work experience demonstrates their ability to excel in client relations, team leadership, operations management, training, compliance, and sales and market research.

Laura McGraw attended Liberty University where they pursued a degree in Psychology with a focus on Public Relations. However, no specific information regarding the start year, end year, or any other educational experiences are provided.

Links

Timeline

  • B

    Client Relations Manager

    August, 2019 - present

  • Client Success Consultant

    June, 2013