Jennifer K.

Jennifer K. is an accomplished professional with extensive experience in customer success and project management within the technology and healthcare sectors. Currently serving as an Enterprise Customer Success Manager at Benchling since March 2021, Jennifer developed a framework for measuring value realization and co-created programs to enhance long-term customer engagement. Prior roles include Implementation Manager at Epic, where Jennifer guided a large team on a significant software implementation in healthcare settings, and multiple research positions in academic laboratories focused on genetics and medical device design. Jennifer holds Bachelor’s Degrees in Genetics, Cell Biology, and Development from the University of Minnesota and in Cell Biology and Genetics from the University of Maryland.