Katie Goodwin

Katie Goodwin has a diverse range of work experience spanning over several years. Katie is currently serving as the Chief Client Success Officer - International at Benify, a position they have held since March 2022. Prior to this role, they were the VP International Client Success at Benify from June 2021 to March 2022. From June 2020 to May 2021, they were the Head of Client Relations International at the same company.

Before joining Benify, Katie worked at Thomsons Online Benefits from 2009 to 2019. Their roles at Thomsons Online Benefits included Global Client Management Director, where they set the strategy for the Global Client Success Team and consistently outperformed revenue and SaaS targets. Katie was also the Head of Client Management, responsible for executing the strategy for the Client Management Team and overseeing revenue generation and client retention across 260 clients. Katie also served as a Lead Product Manager and a Relationship Team Manager during their time at Thomsons Online Benefits.

Prior to Thomsons Online Benefits, they had roles at JLT Group as a Client Manager from 2004 to 2008 and at INVESCO as a Senior Account Specialist from 2004 to 2005.

Overall, Katie's work experience demonstrates their expertise in client success, client management, and revenue generation across global enterprises.

Katie Goodwin completed their undergraduate education from 1996 to 1999 at the University of Leicester, where they obtained a BA (Hons) degree in Business Economics.