Esperanza Martinez is an experienced professional with a diverse background in data management, digital transformation, and customer service. Currently serving as a Master Data Manager at BENVIC, Esperanza specializes in SAP master data processes, addressing issues, and implementing continuous improvements. Prior roles at Eurofragance SLU involved significant contributions as a Business Application Analyst, Formula Management Lead, and Customer & Sales Experience Designer, focusing on process definition, user experience, and software development. Additional experience includes roles at Privalia in customer service research and support, as well as sales and human resources positions in previous companies. Esperanza holds a Licenciatura in Filología Inglesa and has pursued additional training in UX design and software applications.
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