Lena N. is an accomplished professional with extensive experience in project management and operations within the insurance sector. Currently serving as Claim Operations Delivery Lead at Berkshire Hathaway Specialty Insurance since May 2022, Lena oversees a global claims operations project portfolio focusing on automation and efficiency improvements. Previously at Marsh as Vice President and Senior Project Manager, Lena executed strategic business and technology initiatives leading to operational enhancements. Lena's tenure at AIG spanned over 14 years, where several roles culminated in management of multinational processes and significant cost savings. Lena holds a BS in Management Information Systems from Park University and a Bachelor’s Degree in Liberal Arts and Sciences from the University of Missouri-Kansas City.
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