Best Foot Forward
Derek Armstrong currently serves as the Senior Training Coordinator at Best Foot Forward, a position held since August 2021. Prior to this role, Derek Armstrong amassed significant experience as Operations Manager and Corporate Trainer at FMS - Financial Management Systems from June 2012 to December 2020. Derek Armstrong began a career in the industry at Comcast, where the role of Sales and Billing Account Executive was undertaken from August 2007 to June 2012. Derek Armstrong holds educational credentials from Chicago State University, where studies took place from 2002 to 2004.
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Best Foot Forward
Best Foot Forward is based in South Florida, with offices in Chicago. BFF works with health care organizations — primarily government insurance health plans — to help them re-establish contact and connect with their hard-to-reach, high-utilization, or target-risk group members. Best Foot Forward does this in an effort to engage these patients in better utilizing their existing insurance coverage, thus improving health outcomes and company proficiencies. Best Foot Forward also helps managed care organizations by the state or member, manage their process for welcoming newly enrolled members, as often contact information is spotty or inaccurate when provided to the organization. By providing health engagement solutions that are carefully customized and designed, BFF assists MCO’s health plans to meet key targets and enhance member engagement, patient education, and financial goals. With easy-to-follow processes that help patients better utilize their existing coverage, we can improve healthcare outcomes while also supporting MCOs to boost their HEDIS scores and their financial bottom-lines. A true win-win for all.