Marivel Flores Otell

Mystery Shopper at BestMark

Marivel Flores Otell has extensive experience in administrative and managerial roles, primarily at Amazon since August 2016, where positions held include Lead Executive Assistant to the VP of AWS Sales LatAm and Program Manager in Learning & Engagement for Amazon Advertising. Additionally, Marivel has served as a mystery shopper with Market Force Information and BestMark since May 2016, conducting qualitative and quantitative research on customer service. Prior experience includes working as an Administrative and Personal Assistant to CEOs at S. H. Bell Company and HARBOR Aluminum, and serving as a Customer Service Representative at American Airlines. Educational qualifications include a Bachelor's Degree in Marketing from Tecnológico de Monterrey and Université libre de Bruxelles.

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