Ernest Ofoe

Ernest Ofoe is a skilled customer support professional with extensive experience in managing high volumes of customer interactions across various platforms. Currently serving as a Customer Support Agent L1 at betPawa since October 2022, Ernest efficiently handles over 700 calls and chats monthly while utilizing Zendesk to resolve daily service issues. Previously, as a Customer Service Officer at Bangbet Ghana, Ernest provided technical support and guidance on responsible gambling. Prior experience includes a role as a Sales Executive at Betta Buy Ltd, where Ernest cultivated client relationships and coordinated product orders, and a position as a Revenue Officer at Gomoa West District Assembly, focusing on revenue generation and property registration. Ernest holds a Bachelor's degree in Marketing from the University of Professional Studies Accra.