Senior Product Manager, Consumer

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

BetterUp is looking for a Sr. Product Manager to join our direct to consumer team. In this role, you will play a key part in launching and scaling novel consumer products combining the best of BetterUp’s science, human coaching, and AI experiences, ultimately contributing to user and revenue growth in our consumer business.

Within the consumer team, you will collaborate with a talented team of designers, engineers, and analysts to test and implement new products and optimize existing user flows. Additionally, you will work closely with cross-functional teams, including Marketing, Content, GenAI, Labs, Legal, and Ops, to ensure the success of initiatives that enhance user experiences and contribute to the overall growth and success of BetterUp.

What you’ll do:

• Craft transformational product experiences for the consumer market, combining the best of BetterUp’s science, human coaching, and AI capabilities.
• Identify and articulate key performance indicators (KPIs), establishing clear goals for major  initiatives that connect to the company’s strategic objectives. Proactively monitor, analyze, and report on the health of our consumer product portfolio.
• Prioritize initiatives based on business impact and available resources. Make strategic and data-based decisions about trade-offs within the team’s roadmap, balance scope with quality, and communicate to diverse stakeholders ranging from team members to C-suite executives.
• Execute on large products with high ambiguity, strategically leveraging peers, stakeholders, and managers to deliver novel value.
• Lead the development of novel products and product features from conceptualization to implementation.
• Design, implement and measure multivariate A/B tests to show incremental impact across new features and optimizations of current features.
• Develop and strengthen peers and collaborators around you, elevating the team and fostering a sustainable high performance culture.

If you have some or all of the following, please apply:

• 5-7 years of previous experience as a Product Manager in consumer facing growth-oriented roles
• Demonstrated ability to drive revenue impact through increased product adoption, engagement and retention
• Proven ability to prioritize using a combination of data, user insights and product intuition, connecting the strategy to user needs, features and metrics in a logical narrative.
• Experience leading the end to end product lifecycle for large and complex initiatives
• Strong interpersonal skills, with the ability to communicate and influence different levels of the organization in a remote setting
• Comfortable setting up, running, and evaluating the success of a/b experiments in Amplitude
• Expert knowledge of product design and development processes
• Self-directed and biased towards action
• Comfortable in dynamic, fast-paced, and often ambiguous environments, embracing change with a positive mindset
• Strong systems thinker with the ability to design elegant solutions to complex problems
• Passionate about our mission to “help people everywhere pursue their life with clarity, purpose, and passion”
• Excitement about using AI and ML to deliver best in class product experiences
• Computer science/engineering degree and/or consulting experience is a plus

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

• Access to BetterUp coaching; one for you and one for a friend or family member 
• A competitive compensation plan with opportunity for advancement
• Medical, dental and vision insurance
• Flexible paid time off
• Per year: 
• All federal/statutory holidays observed
• 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)
• 5 Volunteer Days to give back
• Learning and Development stipend
• Company wide Summer & Winter breaks 
• Year-round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $155,550  – $233,300.

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

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