Miriama Raynal

Miriama Raynal has over 12 years of work experience. In 2020, they worked as a Professional Services Manager and Customer Success Manager at Bevy, where they were committed to helping customers get set up and maximize the value of the platform. Miriama was responsible for onboarding and maintaining a portfolio of new customers, providing support to current customers, troubleshooting, strategizing, and aligning on community goals and success metrics with total ARR of $1.5M. From 2016 to 2020, they worked at BuzzShift as an Account Director and Senior Project Manager, leading and supervising a team of 5 people with an overall portfolio of 15+ full-service clients. Miriama was responsible for client success as well as growth and performance of a portfolio of 15+ clients, managing an ARR of $200k/mo+. From 2015 to 2016, they worked at Skvare as a Project Coordinator, responsible for site-building with Drupal and CiviCRM, import/export of data, documentation and training for clients, testing newly launched websites, and communication with clients. From 2013 to 2015, they worked at FNZ Group as a Project Manager and PMO Analyst. From 2013 to 2012, they worked at IBM as a Project Manager. From 2012 to 2009, they worked at the European Parliament as a Trainee, responsible for translation of EP documents from English and French. From 2009 to 2008, they worked at IBM as an EUS Trainer. Finally, from 2008 to 2009, they worked at S.T.C Slotraco as an Interpreter, responsible for interpreting French language to Slovak employees, translating working instructions, and facilitating communication on construction sites.

Miriama Raynal obtained their Master degree in Translation and Interpreting, English and French from Univerzita Mateja Bela v Banskej Bystrici between 2004 and 2009. In 2012, they obtained the ITIL Foundation v3 certification from EXIN. In 2014, they obtained the APM Introductory Certificate in Project Management from the Association for Project Management. In 2017, they obtained the Digital Sales Exam certification from Google, as well as the Google Analytics certification.