Clinton Luu

Clinton Luu has a diverse work experience spanning multiple industries. Clinton started their career at the Mandarin Oriental Hotel Group as a Guest Service Agent and later became a Guest Relations Executive, where they facilitated VIP guests and managed their preferences. Clinton then transitioned to the role of Assistant Conference Services Manager, overseeing corporate and social events, recording client information, and managing vendor relationships.

In 2018, Clinton joined Waldorf Astoria Hotels & Resorts as an Assistant Conference Services Manager, where they continued to handle event management and client relationships. Clinton was also recognized as the "Best Hotel Liaison in North America" during the Vancouver NHL Tradeshow 2018. Additionally, Clinton worked as a Catering Sales Manager at Waldorf Astoria, focusing on B2B sales, maximizing sales rates, and collaborating with clients on event planning.

Clinton briefly worked as a Client Advisor at Louis Vuitton before transitioning to NeuroRestorative as a Certified Nursing Assistant. In this role, they communicated with medical staff and patients' families, managed patient care, and triaged incoming requests at a high-acuity unit.

Their most recent position is with Beyond as a Customer Success Associate and later as a Customer Success Manager. Here, Clinton managed a portfolio of accounts, trained new customers, secured contract upgrades and renewals, and used ChurnZero to maintain a high client retention rate.

Overall, Clinton has a strong background in customer service, sales, event management, and healthcare.

Clinton Luu attended the University of Nevada-Las Vegas from 2011 to 2016, where they obtained a Bachelor's Degree in Hospitality Administration/Management.