Sarah Kim has a diverse work experience spanning multiple companies and roles.
Sarah is currently working as a Software Engineer at Beyond, starting in March 2023. Prior to this, they held the position of Associate Development Support Engineer from October 2022 to March 2023. Sarah also worked as a Technical Support Analyst from June 2021 to October 2022, both positions at Beyond.
Before joining Beyond, Sarah worked at Duetto starting in August 2019. Sarah started as a Technical Support Specialist and was later promoted to Senior Technical Support Specialist. During their time at Duetto, they completed User Acceptance Testing (UAT) from TeamSupport to Salesforce Service Cloud, migrated internal-facing feature request related Jiras to a new customer enhancement portal within the Salesforce Community Resource Hub, and activated Simple Survey within Service Cloud to automate CSAT surveys upon case closed status.
Additionally, Sarah had a summer internship at The Garland in 2019, and prior to that, they worked as a Freelance Translator from September 2015 to August 2019.
Sarah Kim attended the University of Nevada-Las Vegas, where they pursued a Bachelor of Science (BS) degree in Hospitality Management and Information Technology. Sarah obtained several certifications, including the Backend, SQL, and DevOps with Python Bootcamp from Nucamp Coding Bootcamp in July 2022, the Delphi Software certification from Newmarket International, Inc. an Amadeus company in April 2015, the Revinate Certification from Revinate in March 2015, and the ServSafe Food Handler's Certification from ServSafe Certified in October 2015. Additionally, Sarah obtained an Alcohol Awareness Training certification, although the specific details of when and where they obtained it are unknown.
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