Sarah Oldham

Sarah Oldham is a seasoned professional with extensive experience in quality assurance and testing, currently serving as a Quality Engineer at BGL Group since October 2015, after holding the position of Test Analyst. Previously, Sarah worked at Access Prepaid Worldwide Ltd from October 2010 to October 2015, where duties included MTF/UAT, production testing, and defect management using tools like QC, GSM, and JIRA. Sarah also has experience as a Dispute Resolution Analyst, managing customer disputes for prepaid card transactions. Earlier career roles include Customer Service Representative at Travelex, focusing on inbound queries and maintaining service standards. Sarah holds a Bachelor's Degree in Media and Popular Culture from Leeds Beckett University and completed an online course at Knowledge Academy in 2014.