Maximiliano Mollica is a skilled Customer Support Specialist currently employed at Biamp since January 2024. Previously, Maximiliano held the same position at dbt Labs from August 2021 to August 2023, where notable achievements included earning the highest positive reviews among the support team for effectively addressing customer inquiries. Maximiliano's experience also includes roles as Service Desk Manager at 365 Architechs Pty, where a significant achievement involved revamping the tech support platform, and as a Technical Support Specialist at Skedulo, where training sessions for customers were conducted. Earlier positions include Support Consultant at RPMGLOBAL and IT Support Officer at Downeredi Engineering Pty Limited. Maximiliano holds a Bachelor's Degree in Applied Media from the University of Southern Queensland and a Diploma in IT as a Full Stack Web Developer from Coder Academy.