The Engineering and Technical Services team at Biamp Systems is responsible for overseeing the end-to-end process of AV product development and support. This includes designing and engineering DSP systems, ensuring quality through rigorous testing and quality assurance, and providing technical support to customers. They handle project management, applications engineering, software quality assurance, and the development of design tools, all aimed at delivering innovative, reliable AV solutions and addressing technical queries. Their cohesive efforts result in superior product experiences with shorter lead times and enhanced customer support.