Wassiliki Papagianni

Wassiliki Papagianni is an experienced team leader with a significant background in customer care and management across various industries. Currently serving as a Team Leader at BIG direkt gesund since August 2019, Wassiliki has overseen teams of 18-20 specialists, focusing on efficiency and customer satisfaction. Previous roles include team leadership positions at AMEVIDA SE and JPMorgan Chase & Co., where responsibilities encompassed managing team performance, conducting training, and enhancing service quality. Wassiliki's experience also includes roles in training and customer service at Tectum Customer Care for Deutsche Telekom, and earlier positions in customer service and medical assistance. Education includes a High School Diploma with a focus on Business, Management, Marketing, and Related Support Services from Vocational Business School Iserlohn Hansaallee.