Laetitia Leghzaoui

Customer Care Team Lead at Bigblue Logistics

Laetitia Leghzaoui is an accomplished professional with extensive experience in customer care and management across various industries. Currently serving as Customer Care Team Lead at Bigblue since October 2021, Laetitia contributes to enhancing fulfillment solutions for customer-centric brands. Previous roles include Customer Success Manager at PayFit and Customer Care Manager at Châteauform', where Laetitia excelled in advising B2B clients on optimal event solutions. A solid foundation in customer relations was established at Welton London Parfums and further strengthened during internships at Michael Page and Creative Tours. Laetitia holds a Master’s degree in Science of Management with a focus on Sales and Commercial Communication from Montpellier Business School, along with a BA (Hons) in Business Management from Solent University.

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