Sara Ashton

Sara Ashton is an experienced onboarding manager currently employed at BigChange since November 2021. Prior to this role, Sara worked as a customer success manager at Arbor Education, where responsibilities included managing the implementation of a new MIS software system, providing training and support to schools, and ensuring the success of each project through effective risk management. Sara has also held senior positions in customer service, including senior customer service co-ordinator at Fox's Biscuits and customer service team leader at NG Bailey IT Services, where Sara demonstrated strong leadership skills, managed teams, and ensured compliance with KPIs and SLAs. Sara's extensive background in customer support and project management is complemented by effective documentation and communication skills, developed over years in the industry.