Hang Song is a Senior Manager at BILL, specializing in Risk Data Science with a focus on both Platform Strategy and Application Fraud, following experience in Payment Fraud. Prior to this role, Hang Song was a Manager in Workforce Management Analytics at Discover Financial Services, where expertise in advanced AI modeling and data-driven decision-making led to a 20% improvement in forecast accuracy for inbound call demand. Additional experience includes roles as a Senior Data Analyst in Marketing Analytics and as an IT Consultant at The University of Chicago. Hang Song holds a Master of Science in Statistics from the University of Chicago and a Bachelor of Science in Chemistry from Renmin University of China.
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