Brian Jacklin has worked in various roles in customer success, technical account management, web development, project management, marketing, and customer service. Brian's most recent role is Manager of Customer Success at BinSentry, a position they have held since 2021. Prior to that they were a Customer Success Manager at RouteThis (2020), Client Success Manager at ProNavigator (2020), Technical Account Manager at Sortable (2019), and Technical Account Manager, Enterprise at Vidyard (2016-2019). Brian also held roles at OpenText (2013-2016) as a Web Developer, at BlackBerry (2011-2013) as a Project Coordinator - Social Media, at Stitch It Clothing Alterations (2010) as a Marketing Coordinator, and at CIBC (2009-2010) as a Customer Service Representative. Additionally, they worked as a Project Manager at Childrens Aid Foundation of Halton (2010) where they managed a team of two other individuals to build a website for the CAFH.
Brian Jacklin began their educational journey in 2006, when they attended Sheridan College and earned an Advanced Diploma in Business Administration - Marketing. Brian then returned to Sheridan College in 2009 and obtained a Post-Graduate Certificate in Project Management. In 2014, they attended Conestoga College and completed Javascript I. Brian then returned to Conestoga College in 2015 and completed Javascript II.
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