Carolina Moncayo

Carolina Moncayo is a seasoned professional with extensive experience in customer support and administrative roles. Currently serving as a Bilingual Senior Customer Support Advocate at Binti, Inc. since July 2020, Carolina plays a key role in transforming foster care through technology. Previous positions include Bilingual Customer Support Associate at Binti, Inc., Site Inspection Specialist and Administrative Coordinator in Group Sales at Grand Hyatt, and Administrative Assistant at D&S Engineering Labs, LLC. Carolina also has a background in customer service, having worked as a Customer Service Associate at Walgreens and a Sales Associate at OfficeMax. Carolina holds a Bachelor of Business Administration in Marketing from Texas Woman's University and an Associate of Science from Lone Star College, complemented by a high school diploma from Cypress Woods High School.