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Rachel Lane

Director of Customer Success at BioMetric Signature ID

Ms. Lane provides support to clients, and end-users, by addressing their technical issues with BioSig-ID interface challenges. Ms. Lane has an extensive background in technical support having worked as a Technical Support Specialist in the Racing industry. Ms. Lane also works directly with the development team to optimize their knowledge base and better address technical issues.

Timeline

  • Director of Customer Success

    Current role

  • Product Support Analyst