Irene Nuñez

Irene Nuñez has extensive work experience in various roles related to product design, user experience, and customer digital experience. Irene currently works as the Head of Product Design at Bipi since 2023. Previously, they worked at Doodle as the Product Design Lead from 2022 to 2023. Before that, they were the TFM Director Master UX Design at UNIR - La Universidad en Internet from 2022 to 2022.

Prior to their role at UNIR, Irene held the position of Head of User & Customer Digital Experience at Santander Consumer Finance Europe from 2019 to 2022. Irene also worked at Telefónica from 2017 to 2019 as a Digital and Cultural Transformation Specialist focusing on internal user experience.

Earlier in their career, Irene worked at Orange as a Customer/User Experience Project Manager from 2011 to 2016. Irene also held various roles at Área de Servicio al cliente - Orange, including Responsable del área de satisfacción y calidad, Coordinador offshore – LATAM, Coordinadora de formación y comunicaciones, and Coordinadora departamento de Fidelización, where they were responsible for coordination, evaluation, control, and reporting of customer loyalty services.

Before joining Orange, Irene worked at Ibermática as a Supervisora formación en cliente: Jazztel, where they provided training, defined training programs, and monitored performance improvement. Irene also worked as a Supervisora Centro de atención técnica en cliente: Jazztel at Sitel.

Irene began their career as a Comercial técnico at Ibérica de componentes. Overall, Irene Nuñez has a diverse work history with a focus on product design, user experience, and customer digital experience.

Irene Nuñez's education history is as follows:

In 2023, Irene Nuñez attended The Behavioral school and obtained a degree in Behavioral Design, specializing in Behavioral Science.

In 2022, Irene Nuñez also attended The Behavioral school, where they completed a degree in Behavioral Research, focusing on Behavioral Science.

Prior to that, Irene Nuñez attended MrMarcel School until 2019. Irene completed a degree in UX/UI/UX Writing, although the field of study is not specified.

In 2016, Irene Nuñez studied at ESIC Business & Marketing School and completed a program in Marketing Digital.

Irene'searlier education includes a degree in Licenciatura en Periodismo from Universidad Complutense de Madrid, although the specific dates are not provided.

Irene Nuñez also holds a certification as an internal auditor for quality management systems ISO 9001:2008, obtained from the Curso certificación Experiencia de cliente. However, the exact date of obtaining the certification is not specified.