Francis Badia

Francis Badia is an accomplished customer success manager with a diverse background in the hospitality industry. Currently serving at BirchStreet Systems since January 2022, Francis previously held significant roles in various hotels including assistant general manager at Walker Hotel Collection, where responsibilities included driving revenue and enhancing customer service for a 171-room property valued at $120M. Other notable positions include operations manager and front desk manager at Hollywood Roosevelt Hotel, as well as positions in Morgans Hotel Group that involved overseeing front office and housekeeping operations. Francis has a foundational education in acting from The Stella Adler Studio of Acting, completed between 2010 and 2012.