Conall Sheridan

Technical Account Manager at Bird

Conall Sheridan has a diverse work experience spanning multiple companies and roles. Conall started their career at Ericsson as a Project Coordinator from April 2013 to May 2014. Conall then moved on to Primeline VNE Limited, where they initially completed a stock take project and managed a change in Warehouse management Software. Afterward, they transitioned into an Account Manager role, handling major clients such as Vodafone, iQor, Imagine Broadband, and RTE.

In 2015, Conall joined Three Ireland as an Account Manager, responsible for managing a base of 220 customers in the SME space. Conall'sduties included maintaining strong customer relationships, generating revenue through sales and upselling IT and telephony products, onboarding new customers, and handling service issues.

Conall worked at Infobip from August 2018 to October 2019, starting as a Global Account Manager/Customer Success Manager and later transitioning into the role of a Technical Account Manager. Conall'sresponsibilities included prospecting and pitching ideas to existing customers, managing the setup and growth of accounts, ensuring service quality and client satisfaction, and driving revenue-generating opportunities.

Currently, Conall is employed at MessageBird as a Technical Account Manager starting from June 2023.

Overall, Conall Sheridan's work experience demonstrates their expertise in account management, customer success, project coordination, and technical account management.

From 2009 to 2012, Conall Sheridan attended the University of Galway - J.E. Cairnes School of Business & Economics, where they pursued a field of study in Business/Commerce, General. No specific degree name was provided for this educational experience.

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